Discover what our guests have to say about their unforgettable stay at NH Palermo
Staff
Based on 2556 reviews
Cleanliness
Based on 2556 reviews
Comfort
Based on 2556 reviews
Location
Based on 2556 reviews
Facilities
Based on 2556 reviews
Free WiFi
Based on 2556 reviews
Breakfast
Based on 2556 reviews
Value for money
Based on 2556 reviews
Paid WiFi
Based on 2556 reviews
Bojana
What guests loved:
Amazing view. Exceptionally clean and tidy. Good job for housekeeping.
Tufan
What guests loved:
Everything was perfect during our stay. Personnel were very attentive and professlonal
Areas for improvement:
nothing
Anonymous
What guests loved:
Restaurant was excellent: The staff gave us a very nice room with a sea view and also equipped with a bath-tub, after trying very hard when we checked in. Very kind.
Areas for improvement:
Taxi drivers in Palermo never respect meter price; they cheat. This is not a complaint to the hotel.
David
What guests loved:
This is a wonderful hotel with a great staff. They have an extremely good breakfast buffet with everything you could desire. The pool and garden area is a perfect setting to relax, swim, get some sun...
Areas for improvement:
We had no complaints at all…
Toni
What guests loved:
I must give the compliments to the stuff and especially to Martina and Paolo. They made my vacation perfect. If i ever come back, i will go there again just because of them, even everything else was o...
Alba
What guests loved:
Staff was fantastic, professional, friendly and very helpful
Areas for improvement:
Wished there was complimentary waters in the room
Loretta
What guests loved:
Front desk staff (Andrea) and Breakfast hostess (Martina) were both extremely helpful during our stay. Breakfast was very good, lots of food and staff to keep it stocked all morning. The DJ was a ni...
Areas for improvement:
The pool area could have been cleaner, staff needed to remove towels from chairs so that others could use them, more lounges for guests to use. If you came in the afternoon, no places were available....
Faron
What guests loved:
Great hotel on the quieter side of town but close enough to bars and restaurants. Great pool and breakfast. Bar a bit more expensive than pubs around it
Areas for improvement:
A little bit noisy in a room over the pool, but quiet by 11.30pm
Michelle
What guests loved:
The pool area was great and we spent a lot of time there. There were a few restaurants within walking distance, but another spot nearby at the marina with great restaurants, coffee shop, pastries and ...
Areas for improvement:
You could walk to the water across the street, but no sandy beaches within walking distance of you are looking for that.
Maureen
What guests loved:
The staff was amazing. They were kind and did everything I requested. Many but not all speak English. Everyone was appreciative of a bit of Italian, which I highly suggest guests learn.
Areas for improvement:
This has nothing to do with the hotel, but, while being across the street from a lovely seaside park, there can be excessive noise from loud music coming out of speakers in cars. It can go late into t...
